Learning Disabilities Support

The Purple Star Folder

The Purple Folder is available to adults with a learning disabilities. It is a place to record your health information and what is important to you. It also helps medical professionals give you the healthcare and treatment that are best for you. We encourage all of our patients with learning disabilities to bring their Purple Folder along to all of their appointments. 

If you would like more information on the Purple Folder and how to get one, you can speak to us, follow the link below or email [email protected].

The Purple Folder | Hertfordshire County Council

Purple Folder

If you would like to talk about reasonable adjustments for yourself or somebody you care for, please let us know. You can do this by phoning our reception team and asking for a call back. We can also help with any other non-medical issues including, arranging annual review appointment, making referrals to local support and other admin related queries. 

Herts Count Council also offer a wide range of support. More information can be found using the link below. 

Asking for support | Hertfordshire County Council
Help with your health | Learning disabilities | Hertfordshire County Council
If you are 14 years or over and have a diagnosed learning disability, you are eligible for an annual health check. If you are unsure if you have had this, please contact the surgery and we can check for you.

Before your annual health check, we will ask you to complete a health check questionnaire. If you prefer, you can ask a family, friend or carer to help you with this. Alternatively, we can also help you with this. 

Your annual health check includes a review of your blood pressure check, height, weight and an overall review of your physical and mental health. We will also review of any medication you take to check if you still need it and if it is the right amount. Please let us know if you have any questions or concerns about these checks as we may be able to help make you feel more comfortable. We have included a copy below of what the questionnaire looks like for your annual health check.

AHC Easy Read Checklist
Preparing for a Healthy Adulthood (hertfordshire.gov.uk)
It is a list of people with a learning disability that the doctor’s surgery looks after. Most doctor’s surgeries have a learning disability register. It helps the doctor’s surgery know who may need extra support.

Everything you need to know about the learning disability register | Mencap

Reasonable Adjustments and Accessible Information

We can add information to your record, so we understand the best ways to talk to you and to help you get the health care you need. This is called reasonable adjustments.

Such adjustments can include: 

  • Longer appointment times
  • Use of a quiet room instead of the normal waiting areas
  • Appointments times during the surgeries ‘quiet times’
  • Easy read documents 
  • Appointing a preferred person for us to contact 
Complete this Reasonable Adjustments and Accessible Information Form

Easy-to-read documents